Package Includes:
Size
| Shoe Size | Sole Length (cm / inch) |
| 5.5 | 12.5 / 4.92 |
| 6 | 13 / 5.12 |
| 7 | 13.5 / 5.31 |
| 8 | 14 / 5.51 |
| 8.5 | 14.5 / 5.71 |
| 9 | 15.1 / 5.94 |
| 10 | 15.7 / 6.18 |
| 11 | 16.3 / 6.42 |
| 11.5 | 16.9 / 6.65 |
| 12.5 | 17.5 / 6.89 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
British Pound Sterling (£)
Canadian Dollar (CA$)
Euro (€)
US Dollar ($)
good
Arrived at my home in New Zealand 12 days after ordering . Very happy with compleat order.
Cool shoes, light, soft beautiful comfortable, I recommend and the store and the goods, delivery 3 weeks.
Very pretty
Well received I recommend
Very beautiful. As shown in the picture. Only sole of the shoe is somewhat short.
Очень довольна покупкой, ботинки классные, очень красивые и лёгкие! Ребёнку 2 года, носит 22 размер, заказала на 2 размера больше, но они такие удобные, что можно надевать и сейчас, не спадают! С радостью купила бы такие и себе, если бы были для взрослых... Шнурки, типа кожи. Спасибо магазину за доставленное удовольствие!
Very nice packaging more than perfect sends very fast I recommend and I will myself recommend another model Thank you bcp
Very beautiful and good size.
These hiking boots are simply stunning-well made and gorgeous! A bargain nd worth the wait.
Fast shipping, first walkers beautiful.
Beautiful! Locks work, the sole bends. Delivered to Novosibirsk (Sberbank logistics) in 9 days
Took on the child's growth, on top of the finish, The locks are bad, you still have to carry to the boot to finish, the threads stick out, the boots themselves are very thin they are on a warm spring-autumn maximum to 0 degrees
Cool boots, fast delivery
Excellent.
Great as on the picture I recommend thank you
Topanocky Krasne, adding kurierom AZ domov Som veľmi peaceful Ďakujem
Very fast delivery to New Zealand. Happy with purchase.
Mīksti, ērti, skaisti
Genuine mega stunning shoes and whole good quality for this money
As described. Like again Piękne polecam
Parfait
The quality could be lutsche